More Than a Security Agency
A cooperative built on service, stability, and the dignity of meaningful work.
Our Story
SecureGuard Security Services Co-operative Ltd was established in May 1999 with a clear and uncommon mission: to deliver outstanding security services to Singapore’s homes and businesses, while creating meaningful employment for the members of TCC Credit Co-operative Limited — Singapore’s largest thrift-and-loan cooperative with more than 42,000 members.
Many of those members are retired officers and staff from the country’s Telecoms and Postal Services — disciplined, service-trained individuals with decades of experience working under uniform and responsibility. SecureGuard was created, in part, to honour that experience by offering dignified, fairly compensated post-retirement careers in an industry where their skills make a real difference.
More than two-and-a-half decades on, that founding principle still defines us. We have grown into one of Singapore’s established security cooperatives, licensed by the Police Licensing and Regulatory Department (PRD), awarded the prestigious Grade ‘A’ rating, and trusted by leading institutions, residences, and businesses across the island. But the values that built us — service, stability, and respect for our people — have not changed.
Our Purpose
Vision, Mission & Promise
Our Vision
To be a trusted leader in security services in Singapore — delivering protection that is intelligent, innovative, and reliable in every situation.
Our Mission
To provide professional, technology-enabled security services that safeguard our clients’ people, premises, and assets while creating meaningful opportunities for the men and women who serve under our uniform.
Our Promise
Dependable, responsive, high-quality security — delivered with integrity, professionalism, and the personal commitment of a cooperative that answers to its members and its clients alike.
Our Values: The ADDES Principles
Five values, one standard.
- Advancement — We continuously upgrade our services, training, and technology to stay ahead in a fast-changing security landscape.
- Dependability — We deliver what we promise. Every shift, every assignment, every time.
- Dedication — We are committed to our clients and to the long-term protection of what matters to them.
- Efficiency — We respond promptly, deploy swiftly, and resolve incidents without unnecessary friction.
- Sincerity — We operate on trust, integrity, and unwavering professionalism.
Why a Cooperative Matters
In an industry where many agencies are driven exclusively by margin, a cooperative model creates different incentives. We are owned by our members. We are accountable to them. And that accountability extends naturally to our clients, because the long-term reputation of the cooperative depends on the quality of service we deliver every day.
Practically, this means three things:
- Stability — We are not for sale, not at the mercy of investor turnover, and not reliant on short-term contract churn to survive.
- Employee welfare — Our officers receive medical coverage, hospitalisation support, progressive leave, and access to TCC member benefits including education loans, bursaries, housing loans, and savings dividends — benefits unusual in the security industry. Better-supported officers serve clients better.
- Long-term focus — We invest in training, technology, and people because that is what cooperatives do: build for the long term.
Licensed, Audited, Recognised
SecureGuard is fully licensed and regulated by the Police Regulatory Department (PRD), Singapore Police Force. Our credentials include:
- License to Operate as a Security Agency
- License to Operate a Private Investigation Agency
- Grade ‘A’ Rating — the highest classification awarded to licensed security agencies in Singapore
These are not static credentials. They are reviewed annually and depend on our continued commitment to officer training, operational discipline, regulatory compliance, and client service standards.
Our Board of Directors
Distinguished leadership in security, public service, and community development.
- Shareef Bin Abdul Jaffar, PBS — Chairman
- Tan Geok Seng — Director
- M. Lukshumayeh — Director
- Daniel Cher Choong Kiak — Director
- Maria Bte Amril — Director
- Hamzah Bin Hj Abdul Karim — Director
- Joshua Benjamin — Director
- M. Baskaradas, PBS, PB — General Manager & Director
Mr. Shareef Bin Abdul Jaffar, PBS – Chairman, Board of Directors
Mr. M. Baskaradas, PBS PB – General Manager
Our Strategic Priorities
Six commitments that guide everything we do:
- Adopt advanced security technology to enhance our service delivery
- Invest in continuous officer training and professional development
- Strengthen partnerships with our clients through proactive engagement
- Maintain operational excellence across every assignment
- Ensure rapid, coordinated response to every incident
- Sustain full compliance with regulatory and safety standards
Awards & Recognition
We continuously evaluate our service standards and formally recognise the officers and staff who embody them. Recent recognitions include:
Exceptional Service Awards
- Selamat Bin Atan — 10 Years of Service ($1,500)
- Supervisor Shanmugam — 10 Years of Service ($1,500)
- Haji Baharuddin Bin Harun — 7 Years of Service ($1,000)
Long Service Awards
- Operations Manager Sivasankar Kannan ($1,000)
- Account Executive Vilma Barba — 15 Years ($1,500)
- Security Officer Salim — 15 Years ($1,000)
- Security Officer Aziz ($600)
- Supervisor Lanny Chan ($600)
Recognition also includes our annual Staff of the Year Award, Long Service Awards, and KPI Allowance scheme — reflecting our belief that great security service begins with looking after the people who deliver it.